Payment Policy
Thank you for choosing Mrs. Chou®! We’re committed to making your shopping experience smooth, secure, and stress-free. Below is a breakdown of our payment process, accepted methods, and related details.
Accepted Payment Methods
We currently accept the following secure payment options at checkout:
Visa
MasterCard
American Express
Apple Pay
Google Pay
PayPal
All payments are processed securely and encrypted to protect your personal and financial information.
Order Confirmation
Once your order is successfully placed, you will receive an email confirmation including your order number, item details, and shipping information. If you do not receive this confirmation within 24 hours, please check your spam folder or contact our team at support@mrschou.com.
Payment Authorization & Security
To protect our customers and prevent fraud, all transactions are subject to verification and approval. If any billing information is incorrect or flagged, this may delay or cancel your order. For security purposes, we do not store your payment details.
Currency
All prices are listed in USD by default, unless otherwise stated. If you are shopping from outside the United States, your bank or credit card provider may apply a currency conversion fee.
Failed Transactions or Errors
If your payment fails or an error occurs at checkout, please try again or use a different payment method. If the problem persists, reach out to us at support@mrschou.com for further assistance.
Fraud Prevention
Mrs. Chou® reserves the right to cancel any order suspected of fraud or misuse of payment systems. In such cases, a full refund will be issued to the original payment method.
Contact Us
If you have any questions about your payment or need help placing an order, don’t hesitate to reach out! Our team is here to help at support@mrschou.com or through our Contact Page.